Privacy policy

Privacy Policy

Last Updated: 4 November 2026

At Shop it On, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Contact details

  • Order and purchase information

  • Payment-related information processed by payment providers

  • Device and browsing information

  • Information you voluntarily provide when contacting us

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders.

  • Arrange product delivery.

  • Process payments and refunds.

  • Respond to customer enquiries.

  • Provide order updates.

  • Improve our website and shopping experience.

  • Prevent fraud and protect our business.

  • Meet our legal and regulatory obligations.

  • Send marketing communications where legally permitted and where required consent has been obtained.

3. Payment Information

Payments are processed through the payment providers available at checkout.

We do not intend to store complete payment card details on our website. Payment information is handled according to the relevant payment provider's privacy and security practices.

4. Sharing Your Information

We may share necessary information with trusted third parties, including:

  • Shopify, our e-commerce platform.

  • Payment processing providers.

  • Delivery and shipping companies.

  • Website service providers.

  • Fraud prevention and security services.

  • Government or regulatory authorities where legally required.

We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to:

  • Operate essential website functions.

  • Remember shopping cart information.

  • Understand website performance.

  • Improve customer experience.

  • Support advertising and marketing, where applicable.

You can manage cookie preferences through the available cookie settings on our website.

Non-essential cookies will only be used where legally permitted.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.

However, no online system can guarantee complete security.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Object to certain processing activities.

  • Request restriction of processing.

  • Request data portability.

  • Withdraw consent where processing is based on consent.

  • Complain to the Information Commissioner's Office (ICO).

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, tax, and business requirements.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage customers to review their privacy policies.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorisation.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

12. Contact Us

For privacy-related questions or requests, contact:

Shop it On

Email: asfandshopify10@gmail.com

Address:
25–29 Clements Road
Ilford, England, IG1 1BH
United Kingdom